Questions we are asked

Hifahamu Safari was founded in Arusha in 2025 by Agrey William Matowo, who worked in Tanzanian tourism before starting the company and who plans every trip we run personally. We are a young company and a deliberately small one.

The same person throughout. Your enquiry is answered by the person who will plan your trip, and you keep their direct contact for the whole time you are travelling.

Send us an enquiry through the planning form or on WhatsApp. We reply within one working day with a proposed itinerary and a full price. If you are happy, we send an invoice with a booking reference, and a thirty percent deposit confirms your dates and your camps.

Thirty percent to confirm. The balance is due sixty days before you travel. For bookings made inside sixty days, the full amount is payable at the time of booking.

Because a real price depends on your dates, your group size, your choice of accommodation and the season, and park fees change. A published figure would be wrong for almost everybody. We would rather quote you properly than advertise a number with conditions attached.

Our cancellation terms are set out in full on the cancellation policy page. In short, the earlier you tell us, the less is retained. This is why travel insurance matters.

Both are available. A private safari means the vehicle is yours alone and the pace is entirely yours. A shared departure puts you with a small number of other travellers and costs less. Tell us which you prefer and we will quote accordingly.

We cap our vehicles so that every guest has a window seat and clear access to the roof hatch. Nobody travels in a middle seat.

Yes. Safari works well for children who can manage long days in a vehicle, generally from about six years upward, and some camps have their own minimum ages. Tell us the ages when you enquire and we will build the trip around them and tell you honestly which camps will and will not take them.

Yes. Vegetarian, vegan, halal, gluten free and allergy requirements can all be arranged, but we need to know at the time of booking rather than on arrival, because camps in remote locations order supplies days in advance.

On a road safari, within reason, anything. On any itinerary including a light aircraft flight, the limit is usually fifteen kilograms per person in a soft bag. Your quotation will say if this applies to you.

Tanzania is a stable country with a long established tourism industry, and the normal precautions you would take in any unfamiliar city apply in Arusha and Dar es Salaam. Inside the parks you are with a professional guide, and the rules exist for good reasons. Stay in the vehicle unless your guide says otherwise.

June to October is the dry season and the easiest game viewing. January to March brings the calving season on the southern Serengeti plains. April and May are the long rains, when the parks are green and almost empty and prices are lower, with the trade off of harder roads and some camp closures. There is no bad month, only different months.

If your dates and your route are built around where the herds actually are, yes. Tell us when you can travel and we will take you to the right part of the ecosystem. Anyone who promises you river crossings in February is not being straight with you.

Four of them are likely on a northern circuit safari of five days or more. Rhino are the difficult one, and the Ngorongoro Crater is the place you are most likely to find them. We do not guarantee sightings, because nobody honestly can.

Every one of our safaris uses a four wheel drive vehicle with a pop up roof. The park roads require it.